Accessibility Policy

Dirwin Bike is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

We aim to comply with all applicable standards, including WCAG 2.1 accessibility standards up to level AA. If a visitor experiences any difficulty in accessing any part of this website, please email us at customerservice@dirwinbike.com. We will work with visitors to provide the information, item, or transaction a visitor seeks through an alternate communication method or one that is accessible for a visitor consistent with applicable law (for example, through telephone support).

Please be aware that our efforts are ongoing as we work to implement the relevant improvements to meet WCAG 2.1 AA guidelines over time.

If you have specific questions or concerns about the accessibility of this website or need assistance with using this website, please contact customerservice@dirwinbike.com or call (312) 763-9647